Effective Date: September 1st, 2025
AlphaBrand (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, shipping and billing address
Account Details: Username, password, and preferences
Payment Information: Credit card details and billing information (processed securely via third-party providers)
Device & Usage Data: IP address, browser type, operating system, referring URLs, and browsing behavior
Communication Data: Messages, inquiries, and feedback submitted through our website or customer support channels
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill orders
To communicate with you regarding your purchases, account, or inquiries
To improve our website, products, and services
To send promotional offers, newsletters, or updates (with your consent)
To comply with legal obligations and prevent fraud
3. Disclosure of Information
We do not sell or rent your personal information. We may share your data with:
Service Providers: Payment processors, shipping carriers, and IT support partners
Legal Authorities: When required by law, regulation, or legal process
Business Transfers: In the event of a merger, acquisition, or asset sale
All third-party service providers are required to maintain the confidentiality and security of your information.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, but this may affect certain functionalities of the site.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under Canadian privacy laws, you have the right to:
Access your personal information
Request corrections to inaccurate or incomplete data
Withdraw consent for marketing communications
Request deletion of your personal data (subject to legal and contractual obligations)
To exercise these rights, please contact us at: alphabrandcanada@gmail.com.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our website constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: alphabrandcanada@gmail.com
AlphaBrand Customer Support Email: alphabrandcanada@gmail.com